1) Who is this run by?
Rhie! I'm based in Singapore, so your items will be shipped out from here.
2) How long will it take to receive my order?
It largely depends on where you're ordering from. Local mail can be 1-2 weeks, while for overseas, it can range from 3-6 weeks. Of course, this depends on the post office as well.
If you have opted for registered mail, you may check on your purchased goods from the tracking site!
3) Return policy
All purchases made are final.
Please note that Requinko will not be held liable for packages that are damaged or lost in transit due to poor postal handling as those cases are beyond the store's control. Requinko has no way of intercepting or redirecting packages once they have been dispatched.
Please ensure that you have provided correct and complete mailing details before confirming your order. Rest assured that all packages are packed with the utmost care to mitigate potential transit damages.
Returns or exchanges will only be accommodated if the buyer receives an incorrect item provided that the mistake is on Requinko's end.